Passengers

Our job, at ESDM, is to make your flight passengers’ airport experience fast & enjoyable on every trip. We provide the following services:

  •  Incoming passenger acceptance and guidance to baggage claim areas and terminal exit.
  •  Lost, damaged and transfer baggage processes for incoming passengers.
  •  Outgoing passenger acceptance for flight and baggage processes.
  •  Safe acceptance of outgoing passengers to the aircraft.
  •  Incoming and outgoing VIPs, unaccompanied children and specially trained personnel for dealing with the passengers with special health conditions.
  •  Specially trained personnel for dealing with the passengers with special health conditions.
  •  Passenger and crew transport between aircraft and passenger terminals.
  •  Crew and Passenger Visa and Immigration Assistance.